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Briefings Audio Conference
Resolving Conflict with Difficult Personalities

Are you getting bogged down dealing with interpersonal disagreements and other sticky issues? Are you struggling with competing priorities or personal agendas? Do you find yourself wasting energy trying to accommodate big egos instead of focusing on the critical challenges facing your organization?
Unresolved conflicts, grievances, and miscommunications waste enormous amounts of time and energy. There is also a bottom-line cost in lost productivity, possible legal actions, and negative market reputation. This audio conference is designed to help you save time, money, and energy by resolving helping you to resolve conflicts in their early stages when they are easiest to solve.
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Learning Objectives:
- Handle challenging behaviors
- Reduce anger and negativity
- Develop resolution strategies
- Stay calm when under pressure
- Sharpen their listening and negotiating skills
- Influence diverse styles to make needed changes
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Continuing Education

This is a CEU presentation. Earn 0.15 CEU credits for attending. For a list of organizations accepting this CEU, please visit http://www.iacet.org/content/accepting-ceus.html. For information on obtaining the CEU click here

This Program has been approved for 1.5 CM Continuing Education Credits. Please visit www.icpm.biz for more information.
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Who Should Attend?
- Managers
- Directors
- Executives
- Supervisors
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Presented By
Dr. Marilyn Manning
Founder & CEO
The Consulting Team, LLC
Dr. Marilyn Manning, CSP, CMC, the founder and CEO of The Consulting Team, LLC, and international author of seven business books, resolves difficult people problems. She specializes in interactive speeches, workshops, and consulting in the areas of Leadership, Teamwork, Conflict Mediation, Executive Coaching, Meeting Facilitation, Strategic Planning, and Communication.
The Consulting Team, LLC is a consortium of recognized experts in communication, training, facilitation, coaching, leadership development, change, conflict mediation, strategic planning, and team building. For over 20 years The Consulting Team has helped their clients solve difficult organizational and people problems. Their success is evident in that 94% of their work is repeat business. For more information about Dr. Manning and The Consulting Team, LLC go to her website at www.theconsultingteam.com.
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*CD Only: $199.00
*All CD orders will be assessed a $20 Shipping & Handling Fee for CD and Conference Materials.
Questions About this AudioConference? Call 1-800-431-7571
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