Briefings Audio Conference
Increasing Accountability in the Workplace: Is it a Dying or an Outdated Idea?
Why does increasing accountability among your employees matter to you? Because a lack of accountability is costing your organization money in the form of employee theft, re-work, return of defective products, inefficiency, turnover, workplace conflicts and misunderstandings. And a lack of accountability results in poor customer service—which in turn drives away even the most loyal customers.
Bottom line: You can’t afford not to care about increasing accountability among your employees.
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Learning Objectives:
- Understand the true definition of accountability.
- Set expectations and gain commitment.
- Write an Accountability Agreement.
- Overcome “The Blame Game.”
- Measure results and provide feedback.
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Continuing Education
This is a CEU presentation. Earn 0.15 CEU credits for attending. For a list of organizations accepting this CEU, please visit http://www.iacet.org/content/accepting-ceus.html. For information on obtaining the CEU click here
This Program has been approved for 1.5 CM Continuing Education Credits. Please visit www.icpm.biz for more information.
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Who Should Attend?
- Managers
- Directors
- Executives
- Supervisors
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Presented By
Annie Lachs
Vice President & Principal Consultant
Workforce Performance Group
With over 38 years in human service management, Annie Lachs now serves as Vice President and a Principal Consultant at Workforce Performance Group.
A veteran administrator, with top executive experience in large mental health, development disabilities, education and child care organizations based
in New Jersey and Massachusetts, she specializes in Team Building, Communication, Running Effective Meetings, Leadership Development, Strategic Planning
and Comprehensive Retention/Recruitment Strategies. Lachs held seats on numerous statewide boards and task forces as a member and as an officer.
She has a Masters in Education from American International College, a Post Baccalaureate Diploma in Nonprofit Management from Adelphi University,
and was a Doctoral candidate in Leadership. She has been honored with numerous awards and regularly speaks at conferences and panels.
Presented By
Larry Wenger
Founder & President
Workforce Performance Group
Larry Wenger is the founder and President of Workforce Performance Group. He has spent the last 40 years in the management of human service organizations. His work has spanned both public and private sectors in programs related to child welfare, juvenile justice, developmental disabilities, and mental health. He specialized in assisting organizations approaching programmatic and/or fiscal collapse and organizations undergoing major growth and expansion. This work has taken him throughout the United States, Canada and Central America.
Educated as a Social Worker, he holds an MSW from the University of Kansas School of Social Work. Larry has also served on a number of Boards and Task Forces. In 2004 he started Foundations for Community Programs now operating under the name of Workforce Performance Group. His specialty is assisting human service organizations achieve their goals through improved staff performance and Leadership Development.
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*CD Only: $199.00
*All CD orders will be assessed a $20 Shipping & Handling Fee for CD and Conference Materials.
Questions About this AudioConference? Call 1-800-431-7571
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