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Briefings Audio Conference
Dealing with Workplace Bullies
January 29, 2009
1:30-3:00PM Eastern

Have you ever worked with someone who had an attitude problem? Of course, we all have. Workplace bullies are simply people who have an attitude that has grown into more aggressive behaviors because they have not been held accountable to change them. Silence implies consent.
Bullying, a conduct issue, is a morale-buster that undermines leadership credibility and effectiveness, organizational values, fairness, emotional safety, and productivity. It is essential that leaders address this behavior, and yet, not too surprisingly, it is an accountability conversation that rarely happens. Leaders themselves can be bullied into avoiding these folks and their threatening misbehavior. Unfortunately, our better employees, our organizations and we as leaders pay the price when bullying is permitted at work.
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Learning Objectives:
- Discover the language template to safely address this and all conduct issues.
- Prepare safeguards for some common challenges during the conversation.
- Create the timing for "Success Checks" to support the new behavior.
- Establish the consequences that must be implemented if the misbehavior doesn't change.
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Continuing Education

This is a CEU presentation. Earn 0.15 CEU credits for attending. For a list of organizations accepting this CEU, please visit http://www.iacet.org/content/accepting-ceus.html. For information on obtaining the CEU click here

This Program has been approved for 1.5 CM Continuing Education Credits. Please visit www.icpm.biz for more information.
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Who Should Attend?
- Managers
- Directors
- Executives
- Supervisors
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Presented By
Rick Piraino
Principal
True North Consulting
Rick Piraino, principal of True North Consulting has served as an educator, psychotherapist and organizational consultant for 30 years. As an entrepreneur, since 1985, Rick has built three successful businesses, including one of Wisconsin's largest complimentary medicine clinics. Rick holds both a Bachelors and a Masters Degree in Education and is a certified Covey trainer. Since 1996 he has been coaching organizations from coast to coast to build cultures of excellence through leadership development, supervisor/manager training, work climate assessment, internal customer/supplier cultures, and team building.
His leadership articles have been published nationally and he is the author of Responsibility-based Performance Management (RPM), a performance management training and organizational system. In all his work, Rick integrates immediately practical skills with the opportunity for leaders to grow as people. He creates those pivotal opportunities where leaders integrate skills with self-awareness and integrity.
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*CD Only: $199.00
*All CD orders will be assessed a $20 Shipping & Handling Fee for CD and Conference Materials.
Questions About this AudioConference? Call 1-800-431-7571
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