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Briefings Audio Conference
Troublesome Topics [ 7-12 ]
May 28, 2008
2:00-3:15 PM Eastern
Sponsored By:
Answers to the most difficult management situations
During the course of your career, you’ll come across situations that put your management skills to the test. Chances are you’ve already encountered a few. These “troublesome topics” deal with delicate subject matter and involve high stakes. Saying or doing the wrong thing might alienate an employee, land your company in legal hot water, or even cost you your job!
Ragan’s Management Resources has teamed up with HR expert Carol Hacker to offer a Webinar that covers exactly what you should—and shouldn’t—do in the most problematic management situations. She’ll share stories from more than 25 years in management and HR that will give you a clear roadmap to navigate otherwise treacherous paths.
Certain situations make even
seasoned managers uneasy.
- Death in the family
- Chronic tardiness or absenteeism
- Disruptive home-life issues
- Hygiene problems
- Inappropriate material on the computer
- Dishonesty
Without the right training, these
situations are nerve-racking.
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Learning objectives:
Death in the family
- Appropriate reactions and considerations
- Problems associated with prolonged grieving
- Consideration for the rest of the staff
- How to deal with the death of an employee’s pet
Chronic tardiness or absenteeism
- What must be included in your attendance policy
- What to expect when a new policy is implemented
- How to be consistent in administering your attendance policy
- Appropriate consequences
Disruptive home-life issues
- When to issue a leave of absence or telecommuting solution
- What management behaviors to avoid
- Appropriate ways to show compassion
Hygiene problems
- How to address the problem without being perceived as rude or insulting
- Common mistakes to avoid
- Unanticipated cultural factors to consider
- Possible legal issues involved
Inappropriate material on the computer
- Steps to create an acceptable use policy
- How to strike a balance among ethics, best practices in monitoring, and keeping your employees productive
Dishonesty
- Weeding out dishonesty during the hiring process
- Best practices of internal controls
- Indications of theft
Click Here to Register
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Presented By:
A 75-minute Webinar hosted by Ragan Management Resources, featuring Carol Hacker.
Click Here to Register
AudioConference Only: $139.00
AudioConference + CD: $169.00
CD Only: $139.00
Questions About this AudioConference? Call 1-800-431-7571
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