Briefings Audio Conference

Conflict happens. It erupts unexpectedly. It turn people inside out. Expressed or unexpressed interpersonal conflict is responsible for more employee loss than any other reason beyond more pay or power. The good news is that you can manage conflict productively without losing clients, customers, colleagues or sleep. In this teleseminar, you will learn strategies for turning confrontation into productive conversation. You will gather skills for strengthening relationships and fostering creativity through honest interaction.

Conflict creates friction. Friction creates drag and drag reduces productivity and profit. Maximize both your personal and organizational productivity with these necessary, effective tools to reduce and prevent friction. Effective conflict management keeps your office running smoother, your household happier and your stress lowered. This teleseminar will provide you with practical way to handle conflict situations effectively for positive results. You will be introduced to a practical, online tool that can make a remarkable and immediate difference in decreasing employee turnover, increasing productivity and improving hiring processes. When you understand the insights this tool offers, your ability to work together productively and effectively is optimized. Elevated skills allow for accelerated progress towards goal achievement, personally and corporately. It’s a win-win in every way.

Presenters

Rhoberta Shaler, PhD
Co-Author
Wrestling Rhinos: Conquering Conflict in the Wilds of Work

Rhoberta Shaler, PhD Works with leaders and teams, entrepreneurs and executives, to optimize their communication skills to match their expertise and experience. Dr. Shaler solves ‘people problems’. She makes it easier to talk about difficult things & align actions with values.

An expert speaker, facilitator and executive coach, Dr. Shaler works with organizations that know their people are their top resource and with leaders who know that building relationships is a top priority. She helps executives & entrepreneurs develop the effective communication skills needed to create powerful conversations that reduce conflict, build trust, and streamline negotiation. Clients say that Rhoberta Shaler, PhD, is “a gentle, effective and enthusiastic teacher” who is “down-to-earth while knowledgeable, practical, energetic…and humorous.” Her light-hearted approach and value-packed content help audiences and clients quickly grasp valuable skills & strategies. After more than twenty-five years in the business, Dr. Shaler continues to develop new programs to meet the needs of her clients and to meet the challenges she sees in the marketplace. The Optimize! Institute founded by Dr. Shaler offers accessible executive & employee education to enhance communication and productivity, improve workplace relationships, manage conflict and build collaborative teams. With her guidance, performance & profit improve in a more peaceful, dynamic culture.

Author of more than a dozen books and audio programs, Dr. Shaler’s most recent book, Wrestling Rhinos: Conquering Conflict in the Wilds of Work has been called “…a business classic .” She has appeared on many radio and television programs and was named “Outstanding Business Woman of the Year for Southern California” in 2004 by the American Business Women’s Association. To learn more, visit: www.OptimizeInstitute.com and www.Rhoberta.com

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*CD Only - $199.00

A $25 CEU processing fee applies for all CEU requests

Questions About this AudioConference? Call 1-800-431-7571