Briefings Audio Conference

As our world turns, nightly news programs, newspaper headlines, and electronic newsletters often showcase bold diversity headlines. Workplace chatter has no trouble keeping up with the media.

Whether it's a comment from a coworker, boss, or customer, we are all prone to getting "hooked" on an issue that's near and dear to us, and expressing our views. The problem is that some of our opinions can unconsciously be hurtful to others and create tense workplaces that undermine teamwork, performance, and client service.

Managing and valuing diversity in the workplace encompasses everyone throughout an organization. However, not all employees have the knowledge, skills, expertise or time to do so, and many organizations can’t afford the additional cost to hire a team or person dedicated to diversity affairs. Nevertheless, the cost of ignoring diversity in the workplace is much higher, including lawsuits, disgruntled employees on the job, and high turnover rates.

Do the people in your workplace have the sensitivity and skills to engage in these conversations respectfully? Do they have the courage to act as Diversity Change Agents? Are your managers skilled to address those who may have made offensive remarks? Are they sensitized to the "emotional baggage" that many people bring to work as politics and deeply personal issues collide?

Join us for a 90-minute audio conference as we explore successful tools and techniques that will help you and your team become successful Diversity Change Agents.

Presenters

Doug Harris
Leader and Managing Director
Kaleidoscope Group

Doug Harris has over twenty-five years of diversity experience and twelve years in the field of diversity consulting. Prior to joining Bea Young Associates in 1993, Doug was a consultant with the Harbridge House, Inc.'s Diversity Practice for three years. In 1997, Doug and Bea Young created a partnership called The Kaleidoscope Group, a full service diversity consulting firm. By working closely with each client, Doug helps create a custom strategy that establishes benchmarks and action plans to address its specific cultural change needs. He has extensive experience working with senior executives to champion diversity and develop commitment and enthusiasm among all employee groups.

A sample of his diversity clients include The Federal Reserve Bank, Blue Cross Blue Shield, Dana Corporation, Northwestern University Law School, University of Chicago Hospitals, McDonald's, The Wharton School, Shedd Aquarium, Alternatives, Inc. and several other nonprofit, social service, and government agencies. Doug is also engaged in community events, serving on the Board of Directors of Daniel J. Nellum House and the Advisory Council for Shedd Aquarium in Chicago. He holds degrees in Economics and Sociology from Tufts University.

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*CD Only - $199

A $25 CEU processing fee applies for all CEU requests

Questions About this AudioConference? Call 1-800-431-7571