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Briefings Audio Conference
The Martial Art in Communication: Six Stages in Negotiating Agreements
Normally when a disagreement occurs, most people have unconscious habits that cause them to create more conflict than less! Emotional waves hit them that cause them to forget any communication skill.
Participants of this presentation will be introduced to tools not only to be more conscious of habitual reactions, but the most effective communication tools available.
The Martial Art of Communication© is a unique approach to resolving conflicts and misunderstandings by reducing people’s resistance to your point of view. Using principles of the martial arts that can turn conflict into success, three simple and practical models give you leverage to motivate and influence others with sensitivity and firmness.
Participants will be introduced to three questions that eliminate most misunderstandings, five levels of every communications and six stages in building supportive agreements.
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Learning Objectives:
- Identify three questions that reduce the majority of disagreements that result from misunderstandings
- Implement the five parts to every communication.
- List six stages in negotiating supportive agreements.
- Recognize the difference between understanding another and another feeling understood.
- Reduce resistance in others to your ideas by first reducing your resistance to theirs – applying The Golden Rule.
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Who Should Attend?
- Who Should Attend?
- Managers
- Supervisors
- Team Leaders
- Executives
- Human Resource Managers
- Human Resource Personnel
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Presenters
Robert Pennington, Ph.D.
Educational Psychologist and Partner
Resource International
www.resource-i.com
 Dr. Pennington received his undergraduate degree in computer science and psychology and his Ph.D. in educational psychology from the University of Texas at Austin. A former faculty member of three universities, he specializes in reducing the resistance to change and conflict for corporations and government agencies undergoing massive change. He has assisted the U.S. Navy during base closings; supported the Architect of the Capitol to enhance supervisory skills; coordinated NASA's Johnson Space Center assessment of it's workforce's effectiveness in dealing with change; and assisted employees of British Petroleum and Amoco in addressing their merging of different corporate cultures. Fortune 100 companies have offered his multi-day training seminars each year for 25 years!
As a presenter Dr. Pennington makes complex issues understandable in a delightfully common-sense manner. Four-time recipient of the Mental Health Association's Outstanding Speaker Award and consistently rated, "one of the best presenters I've ever heard", you can count on this being a memorable and insightful program for you and your organization.
For a complete biography, please visit http://www.robertpennington.com
Click Here to Order
CD Only - $199
A $25 CEU processing fee applies for all CEU requests
Questions About this AudioConference? Call 1-800-431-7571
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