Briefings Audio Conference

When people are unable to resolve workplace conflict, playing the ‘blame game’ is a common substitute for real attempts at resolution. Have you ever walked past the water cooler and heard someone muttering, “If it just wasn’t for her,” or “his bad attitude,” or “that little group” – this place would be great! Blame and finger pointing is a common - but deadly- first response to workplace conflict.

Join us for a 90 minute audio conference as we will show leaders and managers how to assertively engage each other to artfully resolve conflict and transform disputes into opportunities for creativity and innovation.

"Happiness is but a state of mind, and any time you want you can cross the state line”.
Bob Dylan – Waitin for You

Presented By

Peggy Grall
President
Peggy Grall & Associates

Peggy Grall is a Certified Executive coach and former psychotherapist with 19 years experience in the areas of coaching and leadership training. Peggy has demonstrated her ability to assist individuals and corporations to explore and resolve complex personal and group issues through her work with organizations who are navigating mergers, downsizing, change projects and culture changes.

Working in health care, government, manufacturing and retail, she is recognized for her talent to quickly facilitate personal and corporate change. Her early career in managing business processes, combined with her work as a psychotherapist, and her understanding of leadership principles, has equipped her to provide effective guidance to leaders and teams.

Her distinctive background in both business and Human Services equips her to work effectively with individuals and groups in understanding and addressing the personal and professional issues affecting business outcomes. As a native of the US, living in Canada, she has a unique advantage in working effectively with diverse populations, and has a proven ability to work with cross-cultural and international leaders and teams.

She is a professional speaker, coach and writer with her own speaking and training organization, which can be viewed at www.JustChangeIt.com . She has researched, created and delivered over 800 workshops across the US and Canada, in the areas of: Leading Change & Resolving Conflict.

Peggy has a Bachelor of Arts degree in Sociology & Anthropology, from the University of Guelph and has completed a Counseling Internship with the Toronto Institute of Human Relations. She is certified in Employee Relations & HR from Queens University and is a graduate of Corporate Coach University's Certified Coaching program, as well as being a Certified Consulting and Training Professional with the Association of Mental Health Professionals. She is certified to administer and interpret the DISC and the PCSI, Personal Profile Analysis tools that she uses with her coaching clients and business teams.

Peggy is an internationally recognized key-note speaker on the subjects of: Change Management and Conflict Resolution. Her e-zine, Change Bytes, is read by over 1200 business leaders monthly. She is past Editor in Chief of Psychologica, the trade magazine of The Association of Mental Health Professionals and she has co-authored, Professionally Speaking, a valuable guide to would-be presenters. Peggy's booklet, 19 Hopeful Hints for Managing the Big Fat Changes at Work is a hit with her clients. Her new book, Just Change It: the Fast Track Guide for Personal & Professional Renewal with an accompanying workbook, has just been released to strong reviews in the Toronto Star and the Globe & Mail!

Click Here to Register

CD Only - 199*

*All CD orders will be assessed a $20 Shipping & Handling Fee for CD and Conference Materials.

A $25 CEU processing fee applies for all CEU requests

Questions About this AudioConference? Call 1-800-431-7571