Briefings Audio Conference Series CD
Communicating for Success: Get Noticed and Get What You Need
COURSE DESCRIPTION: Do you ever feel HR is a second-class citizen and that your department isn’t taken as seriously as it should be? Do you feel as though top management thinks the HR function is “soft” and doesn’t really impact the bottom line? That’s bad news both for your department and your career.
Could part of the problem be your personal communication style? Could you be sending the wrong message by the way you present ideas? The most successful HR executives are exceptional communicators. Yes, they have great ideas, but so do lots of very run-of-the-mill HR people. The difference is that HR winners know how to convey their ideas so that others take notice and, ultimately, take action.
You can too. Our speaker Ronna Lichtenberg will help you understand how to communicate in a way that gets your executives to take you more seriously, and increases the chance that your recommendations and ideas will get support they deserve.
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At the end of this course, participants will be able to:
- Explain a new way to think about communication style differences
- Self-assess: You'll learn what your own style is, and how to maximize its effect
- Explain why even male HR execs can have “pink” communication styles and what that means about how you communicate
- Describe the “Elements of style” and identify someone else's styles instantly
- “Pitch” ideas to different styles – and explain what works and what doesn't
- Communicate effectively with “Blues” – a common style among C-level executives and line managers
- Adopt a mental habit that differentiates the effective request from the one that gets lost in the shuffle
- Explain “Premium pricing” – how to make sure you and your message come across as important
- Understand the importance of distinguishing between one-to-one communications vs. group communications
- Deploy online strategies that will enhance the perception that they are serious business leaders
- Build alliances that will give greater credibility to their ideas.
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Continuing Education
This program has been approved for 1.0 recertification credit hour toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org
This Program has been approved for 1.5 CM Continuing Education Credits. Please visit www.icpm.biz for more information. |
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Presented By
Ronna Lichtenberg,
president,
Clear Peak Communications
Ronna Lichtenberg is president of Clear Peak Communications, a management consulting firm founded in 1997. Clear Peak specializes in helping companies mine the value of relationships, both internal and external. Consulting clients include and have included ricewaterhouseCoopers, AXA and Merrill Lynch. Prior to founding Clear Peak , Ronna was a Senior VP with Prudential Securities, Inc., the investment and brokerage firm. She was head of Marketing and was named the first woman in the firm's history to its top management group, the Operating Council. Ronna has written three books that have been translated into 10 languages. She is a contributing editor for “O”, the Oprah magazine, and has appeared as a personal communications expert on all of the national network morning shows.
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CD Only - 199* A $25 CEU processing fee applies for all CEU requests
Questions About this AudioConference? Call 1-800-431-7571
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